Virtual Assistant Services - virtusec.com
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Virtual Assistant Services - virtusec.com
Frequently Asked Questions

Q. What is a virtual secretary?
A.
The concept of a virtual secretary is comparatively new. Major improvements to electronic communication over the past few years have unchained many of us from the desk and telephone. The virtual secretary is flexible, undertaking assignments either in the client office, remotely (telephone/email) or at virtusec premises.
Q. What is virtusec?
A.
virtusec is a virtual secretarial business offering straightforward, cost-effective document preparation and related services, allied with a proactive approach to tailored solutions for more specific requirements. virtusec aims to maximise the use of electronic media (email/internet) making the transfer of data fast and efficient.
Q. How does virtusec charge for work undertaken?
A.
All assignments undertaken, other than "one-offs", are subject to an agreed contract that sets out a tariff of rates for individual types of work, as well as specifying turnaround times and credit terms. As an indication, hourly rates are from £9.00 (+VAT), depending on the complexity and duration of the task.
All activity is recorded in minimum 15-minute blocks, recognising that few tasks take exactly an hour, and supplied as a timesheet giving a breakdown for every monthly invoice. virtusec is VAT-registered.
Q. What geographical area does virtusec cover?
A.
virtusec undertakes internet-derived representative work from all over the UK and overseas but the business is based in Kelso and aims to provide a personalised service to the central Scottish Borders and going as far as Edinburgh and Glasgow.
Q. Who does virtusec work with?
A.
SME's, incubators, business start-ups, self-employed, business-people with charity or non-executive roles.
Q. What about information entrusted to virtusec?
A.
virtusec is registered under and fully complies with The Data Protection Act 1998.
Q. How can virtusec help my business?
A.
  • My start-up business isn't yet ready to justify the commitment and expense of a full-time secretary.
  • Working from home, I don't have the space for a secretary.
  • My admin workload prevents me from going after as much business as I'd like.
  • The quality of my backup and paperwork isn't always up to that of my product.
  • I need high quality, yet cost-effective office support to cover holidays, illness or maternity leave.
  • I sometimes find myself away from base and wishing I had some backup.
  • I'd like to have access, when I need it, to an experienced conference organiser.
If any of the above applies to you, then virtusec can help.
The benefit to you is that you can access virtusec for a variety of services as and when you need them. The same person, who gets to know your business, undertakes them. Thus there are no misunderstandings, nor is time wasted by having to repeat instructions.
Q. Who is virtusec?
A.
The business is personally supervised and run by Georgiana Dunne. Georgiana has for many years, been a Senior Personal Assistant, or PA, at Chairman or Director level.
Q. What services does virtusec provide?
A.
  • Virtual Office Administration
  • Typing
  • Mail Merge
  • Spreadsheets
  • Presentation Graphics
  • Databases
  • VAT Returns
  • Conferences (venue sourcing/organisation)
  • ECDL Invigilator (for Airhouse Studios)
  • Etc...
Basically virtusec can support you, whatever your needs. Completed assignments can be outputted on Client stationery, by email, or CD-R/CD-RW.
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Contact us...

E-mail: info@virtusec.com
Freephone: 0800 781 3914
Phone: 07765 24 61 24
Fax: 01573 224 731

Postal Address:
(Correspondence only)
5 Abbotsford Court
Kelso
Roxburghshire
TD5 7SQ
UK

virtusec.com

VAT No: 769 6101 06

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